1. If you want to return the product, you can only do it if there is some valid reason for it. If any solid reason is found by us, only then you can return the item.
  1. Any damaged or tampered item will not be returned and refunded.
  1. To be eligible for a refund, the goods must be in original condition, not be used and must be accompanied by proof of a purchase.
  1. If it’s an eligible item, you will be directed by our customer service team on how to return a parcel. 
  1. The refund amount would only include the original price of the product and not the delivery charges that you have paid while making a purchase.
  1. Refunds will be processed within a window of 15 to 20 days. 
  1. Customers are responsible for bearing the cost of return shipping.
  1. Items that are not eligible for a return or refund are those which are from sale or clearance, any customized or personalized items, items which are returned without any purchase proof or beyond specific timeframe. 
  1. Contact us regarding your queries at Support Email: info@goldenglamour.pk or on WhatsApp: +923226319401.